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Freqently Asked Questions
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How can I manually install an eSIM?
See our installation guide for how to install your eSIM.
https://www.pipcall.com/blog/how-to-install-and-set-up-an-esim
eSIM Basics
Can I use an eSIM if I do not have an existing SIM?
Yes, an existing SIM is not required in order to use an eSIM.
eSIM Basics
How do I enable data roaming?
To activate data roaming on your device, check our guide:
https://www.pipcall.com/blog/how-to-activate-your-worldwide-travel-esim
eSIM Basics
How to check if my iOS device is eSIM compatible and carrier unlocked?
To check if your device is compatible and carrier unlocked view our guide:
https://www.pipcall.com/blog/how-to-check-your-phone-is-unlocked-and-able-to-use-esim
eSIM Basics
What device supports eSIM?
For a complete list of compatible devices please view our guide:
https://www.pipcall.com/solution/esim/can-my-device-use-esim
eSIM Basics
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