Bespoke Call Distribution
Create A Call Queue That Best Suits Your Business All inbound calls to your main business number are directed to your staff in an order you define. To ensure the…
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Improve Your Business Communications
Business Calls Anywhere
When staff are out-and-about or at their desk, they can make and receive business calls from their personal device at no cost to them. No need for a business mobile or desk phone.
Keep Your Business Connected
Redirect inbound calls from your main number to PiP users easily. Create call groups, queues and more using business rules like opening hours and staff timetables.
High-Quality Calls
Calls are made over the mobile-voice-network (GSM network). Experience fewer dropped calls and reduced battery burn compared to internet calling.
Easy To Setup And Use
No matter which brand of mobile phone your employees’ have, whether it’s a Samsung or an iPhone, PiPcall will work. Plus, you only need to spend as little as 10 minutes integrating PiPcall into your business.
All calls are made via the Mobile Voice Network (GSM)
PiPcall has been designed to provide users with a premium level of communication. All calls are made over the GSM (global system for mobile) network and not over the internet like cloud apps.
The GSM network is the universal standard for mobile calls across the globe and in the UK producing the highest call quality standards. This provides PiPcall users with a range of benefits only available from business mobiles, including:
- Higher quality calls
- Fewer dropped calls
- Less battery burn
Environmentally Friendly
- Smartphone production represented just 1% of the carbon footprint in 2007 and will top 14% by 2040
- Replacing business mobiles with PiPcall helps reduce global smartphone demand and saves precious natural resources and reduces wasted energy consumption
Business Phone System Features
Call Announcement
The caller is presented with a spoken message before the call is then transferred to a PiP user. It can be set to activate at a particular date and time for closed periods and weekends.
Ring Group
Incoming calls are directed to a defined group of PiP users which can ring in a prescribed order. Either, in strict order or in a round robin, depending on who answered the call before.
Rule Based Forwarding
Calls are sent to different PiP users depending on time of day, day of week or other criteria.
Ported Number
Port your existing business number. It will point to the PiPcall+ switch and incoming calls can then be managed using the elements here.
Interactive Voice Response (IVR)
This is a standard IVR with nested menus and the familiar Press 1 for Sales, 2 for Billing etc. The resulting button presses can direct users to different PiP users or other functional components listed here.
Simultaneous Ring
Incoming calls are directed simultaneously to a defined group of PiP users and the first to answer the call stops the calls ringing on the other devices.
CLI Override
PiP users present any number that is ‘owned’ by the organisation when making a call. This is useful in that the PiP devices can make outbound calls with any return calls coming back through the main number.
Master Voicemail
The master voicemail will catch any unanswered calls. An email containing an MP3 recording of the message can then be emailed to a user or distribution list.
With PiPcall you save time and money by enabling employees to make high-quality business calls on their own smartphones wherever they are.
Assign Business Numbers
Staff are assigned a dedicated business number with the app. This will be their line of communication for all work-related matters.
- Employees can choose their own business mobile number or landline number.
- Employees’ business numbers remain separate and private from their own.
Make And Receive Calls On The Move
Employees are no longer restricted to communicating via desk phones or business mobile phones. Staff can make calls and send texts to colleagues and clients regardless of their location at zero cost to them.
- Calls are made via the mobile voice network
- PiPcall works on any network
- Staff can communicate without draining personal data or minutes
- Users are able to switch to ‘do not disturb mode’ after work hours
Manage Users From An Online Portal
The web-based portal allows administrators to manage all PiPcall users within the business.
- Add and remove PiPcall users
- View all users in one place
- Provide bespoke PiPcall packages based on individual usage
Join The UK’s Fastest Growing Mobile-First Telecoms Company
Get Business Mobile Phone Features Without Paying Thousands
PiPcall offers a cheap business phone service with a host of unique features normally found on business mobiles. As it is a mobile phone in an app, it’s quick and cost-effective to deploy to your teams, bringing the best mobile business plans directly to your employee’s device.
Separate Call Plan
Calls are made over the GSM network, not VoIP and don’t use personal mobile plans
Dedicated Contacts Directory:
Keep all business contacts in one place – separate from personal contacts
Separate Number
Use existing business numbers or assign new landline or mobile numbers.
Differentiated Ringtone:
Allows users to assign a different ring tones for incoming business calls received via PiPcall
PiPcall Voicemail
Dedicated voicemail that is separate from the personal voicemail system
Do-Not-Disturb Functionality
Switch on to have incoming calls sent straight to the business mobiles’ voicemail
The Future Of Business Mobile Phones
Learn how to solve the mobile-first dilemma
What Is The PiPcall Business Mobile Phone Solution?
The PiPcall app is the simplest way for team members to make and receive business calls and more on their personal mobile phones. Replacing traditional business mobile plans with PiPcall eliminates:
- Cost and inconvenience of carrying two mobile phones
- Unreliability of soft-phones
- Inflexibility of desk phones
- Hassle of forwarding calls from a landline number
- Unprofessional image of using personal numbers for work
PiPcall Reduces Telecoms Spend By Up To 90%
PiPcall, the trusted phone service providers for small business, will help you reduce the outgoing costs of running your business. Keeping personal and mobile phone business plans separate allows you to avoid spending time on expenses and saves you money.
- Eliminates business mobile phone and other hardware costs
- Generous call bundles for fixed, mobile and international calls
- Eliminates mobile phone insurance premiums and replacement costs for lost and damaged devices
- Reduces admin time for expense reconciliation
- Secure, centralised billing. No in-app payments required
- Idea small business mobile phone plans alternative
Business Number And Contact Ownership?
Here at PiPcall, we operate as a fully functioning small business mobile phone plans solution that enables organisations to manage phone numbers and business contacts across multiple users. PiPcall will help you avoid two potential issues that arise from overlooking phone number and contact management:
The business doesn’t own the “sales number” as it’s the employee’s personal number.
The employee’s personal contacts list containing customer, colleague and supplier information. What’s stopping the employee taking all these contacts with them when they leave?
PiPcall’s corporate and small business phone plans to replace costly handsets ensure any issues of this nature are a thing of the past.
Five Reasons To Choose PiPcall Over Business Mobile Phone Handsets
PiPcall is a cheap business phone solution. As PiPcall is an application that can be downloaded onto any smartphone, it removes the need to supply employees with costly business phones. It also removes the cost of hardware repairs and replacements on mobile phone business plans. The physical phone is the employee’s property, but the app and number are managed by the business, so this cheap business phone service keeps costs separate. Why continue with looking for a cheap business phone for your team when you can use an app instead? PiPcall is the best cheap business phone alternative you’ll find on the market.
PiPcall is an excellent cost-saving measure to traditional business mobile plans, but this doesn’t mean employees are at a disadvantage. In fact, it’s much more convenient for them to not have a separate business mobile phone and take advantage of business mobile phone plans that we offer. Employees who are used to having two mobile phones, such as an iPhone for business use, can start carrying just one instead, all without fear that work and personal call activity will get mixed. Those using their personal phone and number immediately gain more privacy. Ideal for large or small business mobile phone requirements, rather than look for a cheap business phone, look for a cheap business phone service that provides the same benefits within an easily integrated app.
The ‘do-not-disturb’ feature helps employees to easily divert calls to a business phones voicemail, leaving them to enjoy their time at home, or holiday, especially when working from home. Employees using their personal mobile for work have no choice but to have business-related communications always coming through their personal number. This can lead to undue stress and can decrease the quality of any relaxation time. PiPcall’s business mobile plans solve this issue and helps keep work separate from leisure time with the best business phone alternative.
By setting up a dedicated ringtone, employees will know when they are receiving work-related calls, instead of needing a separate internet phone for business use. This ensures no calls are missed, normally a feature only available by supplying business mobiles.
The PiPcall phone service providers for small business allows any information stored on the app to be externally wiped. This is useful to keep any business-related contact details and call activity private, especially if an employee leaves the company, or loses their business mobile phone. Whether your employee is using a private Samsung or iPhone for business use, you’ll still be in control of your business information on the PiPcall app.
What Are The Benefits of Utilising PiPcall For Business?
Benefits For the Employee
- Works on any network and with any smartphone
- Separate business mobile phone plans instead of using their personal plan
- No need to carry two phones
- Keeps personal phone numbers private
- Allows employees to use the mobile device they are most comfortable with
Benefits For The Business
- No high capital cost of company handsets
- No expensive insurance, repair and replacement costs
- No administrative hassle or cost of mobile expenses as PiPcall mobile phone business plans includes all the details you need
- Keep track of all business calls
- No complicated infrastructure
PiPcall Works Best With Your Existing Business Number
Experience what PiPcall is like as a small business mobile phone service by temporarily forwarding calls from your existing number to the PiPcall app during the trial.
Personal Mobile Minutes Are Never Used
PiPcall makes calls over the GSM mobile network, unlike VoIP and cloud apps. Read more here. Calls made with the app do not use team members personal mobile minutes. This means you don’t have to worry about users being charged for business mobile phone calls. Plus, employers have access to the best mobile business plans that are great value for money.
PiPcall Business Mobiles UK Policy Guidelines
We have put together an example of how a PiPcall specific business mobiles policy could look. Feel free to take it and change to suit your needs. But please seek legal advice before you start implementing any policy in your business.
PiPcall Business Mobile In An App Has A Dedicated Business Number
How does PiPcall establish business number and contact ownership via a virtual business mobile phone policy?
You can supply your employees with a paid business mobile phone service with the following features:
- Extremely High-Quality Calls
- Integrated Do Not Disturb Functionality
- Dedicated Call Plan For Our Phone Within A Phone Solution
- Differentiated Business Mobiles Activity
- Contacts Directory: (securely manage customer phone numbers should an employee leave)
- Business Voicemail
- Call History Tracking
- Ringtone
The administrator gets access to their own Admin Portal where they can easily manage users with the app:
- Assign new mobile and geo-based UK landline numbers to employees
- Existing business numbers can be linked to employees with the app
- Numbers can be reassigned to new employees
- Contact information is not stored on the employees’ phone; it’s all held in the app.
- You can externally wipe the app if the phone is lost or the employee leaves
Whether you are beginning to look at corporate or small business mobile plans and policies or updating your existing one, management of your numbers and contacts is vital.
A business mobiles UK policy, when correctly implemented, will reduce business costs that could be used for other important investments. PiPcall is the smart business phones solution that achieves this without the need for a separate business handset. To learn more about PiPcall, please browse our resources section for helpful information. Get in touch today and sign up for a free trial.
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