When different team members call from different mobiles, customers can quickly lose track of who is calling.
Shared Team Number solves that by letting approved users present the same business number when making outbound calls. That means:
Multiple users can display one, consistent number with Shared Team Number
Give every mobile user one consistent business caller ID.
With Shared Team Number, multiple users can make outbound calls from their mobiles while presenting the same company number. Customers see one trusted business number — not individual mobile numbers.
- Customers see one familiar number
- Staff do not need to share personal mobile numbers
- Your business identity stays consistent
- Calls feel more professional and easier to recognise
- Staff do not need to share personal mobile numbers
- Your business identity stays consistent
- Calls feel more professional and easier to recognise
Built for teams that
work on mobile
Shared Team Number is ideal for mobile teams who contact customers, patients, clients or suppliers throughout the day.
Use it for:
Use it for:
Field teams
Stay reachable between sites.
On site
Keep calls professional on the move.
Multi-site staff
One number across every location.
Sales teams
Call customers from a shared business number.
Works with Mobile+
Shared Team Number is part of the Mobile+ business calling feature set.
It can be used alongside other Mobile+ features such as:
It can be used alongside other Mobile+ features such as:
Network-level mobile calling
Business calls are carried over the mobile voice network — not Wi-Fi or mobile data — for clear, consistent conversations in real-world conditions.
Desk phone calling on mobile
Make and receive business calls on your mobile exactly as if you were at your desk — using your normal dialler.
Business numbers on mobile
Use your business and landline numbers on mobile devices without exposing personal numbers.
Call routing and hunt groups
Route calls to the right person or team and make sure important calls are always answered.
Call recording
Automatically record business mobile calls for training, review or compliance.
Admin portal and control
Manage users, numbers, call handling and recordings from one central platform.
Make mobile calling easier to recognise, route and manage
If your team calls customers from mobile, Shared Team Number gives your business a more consistent way to present, receive and route calls.Speak to PiPcall about setting up a shared business number for your mobile team.
See All Features
Mobile+ has a broad range of features comprising the UK’s most advanced business mobile service.
