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FAQ
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If there's something you'd like to ask, we're happy to help.
View all FAQsNo changes are made until your setup has been reviewed and approved. We agree the rollout plan with you before activation.
Yes, you keep your numbers. Mobile and geographic numbers can be ported across, and we manage the porting process end-to-end to minimise disruption.
Most SME deployments go live within 2 weeks once your configuration is confirmed. Larger or more complex estates are typically 3-4 weeks, mainly depending on porting windows and any call flow requirements.
Yes. Mobile+ can support SIMs, eSIMs, app users, desktop softphones and desk phones across one business phone setup.
Yes, we can organise to have all of your numbers ported to our system.
You'll have UK-based support and a structured go-live plan. We monitor the service closely after activation and resolve issues quickly, including porting and configuration queries, with a named point of contact.