Available on iOS and Android. Calls are made over the mobile voice network at no cost to the user.
UK based email and phone support.
Inbound calls display the name and or number of the caller.
Voicemails are sent to your email to access and listen when required.
Simple audio conference rooms accessible to users with a unique pin.
Avoid missing or mishandling calls because staff are not connected to the system.
Route calls amongst staff according to specific days and hours.
Access internal PiPcall users directly from the app.
Allows managers to enter phone conversations to coach employees.
Add a colleague or third party to a live call.
A single DDI that works on the desk phone, desktop app and mobile app.
Assign international numbers to staff according to where they do business.
Company data is kept on your system and never on the personal devices.
Track activity like wrap time, calls per hour and call distribution no matter where your staff are located.
Our apps and hardware means call routing staying within your phone network
Answers calls automatically with a personalised greeting and menu options.
Staff have the option to record calls from multiple devices wherever they are working.
A user interface designed to look like the native calling app.
Assign dedicated ringtone to incoming calls from the app.
Access to the corporate voicemail. No app calls go to the personal voicemail.
Incoming calls are sent straight to the business voicemail.
Company data is stored centrally, not on the mobile.
View all app inbound and outbound calls.
All business contacts in one place, separate from personal contacts.
Geo-based, mobile, golden numbers.
Carrier-grade calls over the mobile voice network.
Patented technology ensures we never use personal mobile minutes.
Portal interface is designed for simplicity and ease of use.
The system is set up for you during onboarding. Portal training is available for administrators.
Manage user licences and payments, and access invoices in one location.
Gain powerful insights with live call analytics and reporting.
Call recordings are stored and are accessible for regulatory, compliance and dispute handling.
Assign call plans, call limits and the ability to call international and premium numbers to each user.
Add new users in minutes. Remove access to apps and hardware if a user leaves or a device is lost or stolen.
Gives technical admins the ability to update and maintain the system themselves.
Customisable display of live calling stats relevant to your team or business.
Assign admin access to more than one person for more efficient management of the system.