If you are unable to install our eSIM using a QR code, you can manually install it following the steps in our guide:

https://www.pipcall.com/blog/how-to-install-and-set-up-an-esim

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In order to use an eSIM your device needs to be network unlocked. You should contact your carrier and ask them to unlock your device.

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This is a relatively common error that might occur during installation of your eSIM. In most cases simply resetting your network settings will resolve this.

With these steps you can do it easily by yourself.

Put your iPhone in airplane mode.

Leave it for about five to ten seconds, then turn off airplane mode.

Restart your iPhone.

Once your device reboots, go to cellular settings and reset your mobile network settings.

Depending on the iPhone you have, the location of your network settings may appear in the following ways:

“General” > “Reset” > “Reset NetworkSettings”

“General” > “Transfer or Reset iPhone”> “Reset” > “Reset Network Settings”

When you complete these steps you should have your network correctly configured.

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PiPcall Limited provides data services through a network of trusted roaming partners. While we strive to provide continuous service, outages may occur. In case of a service disruption, we will work to restore connectivity as quickly as possible. Our system is designed with robust fallback mechanisms to minimise downtime.

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If any fraudulent, unlawful, or unauthorised use of the eSIM is detected, PiPcall Limited reserves the right to suspend or terminate the service. Please contact customer support immediately if you believe your eSIM has been compromised.

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