Freqently Asked Questions
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No. Once an eSIM data plan is purchased, it cannot be exchanged, modified, or refunded. However, if you require more data, you can easily purchase additional plans through PiPcall Limited portal.
Any unused data at the end of your plan's validity period will expire. There are no refunds, carryovers, or credits provided for unused data.
Each eSIM data plan is valid for the duration specified at the time of purchase. Any unused data will expire at the end of the period, and there are no rollovers or refunds for unused data.
Your data service will begin once the eSIMis activated in the designated country or countries for which the service waspurchased. Follow the steps below to install your eSIM on iOS and Androiddevices ready for when you arrive at your destination.
https://www.pipcall.com/blog/how-to-install-and-set-up-an-esim
On most devices, you can choose which SIM to use for data:
https://www.pipcall.com/blog/how-do-i-switch-between-2-sims-for-data-usage
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