Freqently Asked Questions
Can't find what you're looking for We're here to help.
Yes, PiPcall Limited complies with all applicable data protection laws, ensuring your personal data is securely managed. For more details, please refer to our Privacy Policy on the PiPcall Limited website.
All Travel eSIM’s are for a one use onlyand cannot be transferred to another phone, if you have lost or misplaced your device,we can suspend your current connection if you contact our support team in UKbusiness hours however we will not be able to re-issue this eSIM.
If your eSIM isn’t working, ensure you have followed the activation steps carefully. Also, check if:
- Your device is compatible with eSIM technology.
- Your mobile data settings are configured correctly.
- You are in a region where PiPcall Limited eSIM services are supported.
If issues persist, contact PiPcall Limited customer support for assistance.
Please note:
Please ensure your device is compatible with eSIM as refunds will not be issued after purchase.
Yes, tethering is a great way to share your data with your laptop and other devices whilst travelling for business. By purchasing one of our larger data plans, you can ensure coverage for yourself and all your devices for the entirety of your trip.
Once you have purchased an eSIM data plan, you cannot modify it. However, if you need additional data, you can quickly purchase more data plans through the PiPcall Limited portal, providing you with seamless access to more data when required.
Call now to speak with an expert
Unsure what you need? talk to our experts who can take you through our features and solutions