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A desk phone in your pocket with call monitoring features
Extend call monitoring like call whispering to mobile calls
iphone screen showing incoming call
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Call recording

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To try out the call monitoring function and the many other ground breaking features included in the app, contact us today for a demo. Alternatively, you can jump straight in by signing up for a free trial.
CALL MONITORING

The mobile app that makes call monitoring on mobiles a breeze

The PiPcall business calling app is designed to have the same features as a desk phone available on personal and business mobile phones.

Sales and customer service tools extended to mobile calls
The PiPcall app extends call monitoring features to mobiles. You keep the same level of operating standards regardless of staff location and hardware. This is especially beneficial for salespeople that are out and about.

Call Whisper

A manager can join a call and talk to the employee to help with them with the call without the recipient knowing.

Call Barging

Call barging allows a manager to enter a call along with the employee and recipient to manage issues better or help answer the recipient’s questions better.

Call Centre Capabilities on Mobiles

Achieve the same level of control and management capabilities whether your staff are using a headset at a desk or a mobile phone (business owned or personal) away from the office.

Wallboards

Manage large sales teams more effectively by accessing useful information about issues such as user status, call flow and call times.

Manage agent performance

Identify training gaps, provide on-call support and optimise call durations for maximum agent efficiency.

Distribute calls evenly

Share customer service calls and sales opportunities evenly across your workforce by distributing calls according to your pre-defined criteria.

To try out the call monitoring function and the many other ground breaking features included in the app, contact us today for a demo. Alternatively, you can jump straight in by signing up for a free trial.
Try for free
Enhanced Features

The PiPcall business calling app is designed with the same features as a desk phone on personal or business mobile phones.

All Features
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Ring groups and queues
Avoid missing or mishandling calls because staff are not connected to the system.
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Call routing
Easily route calls to users no matter where they are working
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Call monitoring
Extends call monitoring features to mobiles. Keep the same level of operating standards regardless of staff location and hardware.
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Call recording
Staff have the option to record calls from multiple devices wherever they are working.
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Call transfer
Transfer your calls to another team member within the PiPcall system.
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Shared directory
Access a master directory of corporate contacts that is updated centrally.