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Intelligently route incoming calls to mobiles
Make sure incoming calls reach the right people every time.
iphone screen showing incoming call
RING GROUPS

Include mobile phones into ring groups

Everyone in your organisation with the PiPcall app on their mobile can be included into ring groups according to department, role or function — making sure incoming calls reach the right people every time.

To try out the ring groups feature and the many other ground breaking features included in the app, contact us today for a demo. Alternatively, you can jump straight in by signing up for a free trial.
Ring groups ensure everyone in your business can receive a call on the go
The ring groups function of the PiPcall business calling app gives you the opportunity to turn your field or home-based employees into effective call-handlers. Whether it’s a call relating to a sales opportunity or a customer service issue, you can give an entire department the opportunity to answer it — wherever they happen to be.

How PiPcall ring groups can improve your business?

The PiPcall app is a mobile business calling tool that, among other functions, allows you to build ring groups of mobile users. Implement it in your business, and you’ll enjoy the following great benefits:

Direct calls to staff in the field

With PiPcall ring groups, you’ll never have to miss out on a sales opportunity because all your staff are out in the field. Create ring groups and call queues and direct calls to the employees best placed to deal with them.

Distribute calls evenly

You can set rules that determine who in each ring group receives a call. Set all user phones to ring simultaneously or create an order which users receive calls. This is a great way to ensure everyone does their fair share.

Boost your call volumes

PiPcall ring groups allow everyone with the app on their mobile phone to become a call handler — wherever they are. Increase your call handling volumes with this feature, and you can increase customer satisfaction and leverage new sales opportunities

Facilitate remote working

Turn the world into your office. In this age of home and remote working, anything you can do to make your employees more accessible away from the office should be embraced. Ring groups ensure the right people take the right calls — wherever in the world they might be.

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Enhanced Features

The PiPcall business calling app is designed to have the same features as a desk phone available on personal and business mobile phones.

All Features
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Ring groups and queues
Avoid missing or mishandling calls because staff are not connected to the system.
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Call routing
Easily route calls to users no matter where they are working
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Call monitoring
Extends call monitoring features to mobiles. Keep the same level of operating standards regardless of staff location and hardware.
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Call recording
Staff have the option to record calls from multiple devices wherever they are working.
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Call transfer
Transfer your calls to another team member within the PiPcall system.
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Shared directory
Access a master directory of corporate contacts that is updated centrally.
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Call monitoring