Every call. Assessed. Scored. Improved.
SCART Safety-Communication Assessment Rail Track
SCART automatically analyses safety-critical rail communications against Network Rail NR/L3/OPS/301 standards, turning recorded calls into structured compliance insight at scale.
- A–D
- NR/L3/OPS/301 grade scale
- 24/7
- Automated monitoring
- <30s
- Per assessment
THE PLATFORM
Built for rail safety professionals
21% of rail incidents have communications as a contributing factor (RSSB Research T1078).
Everything you need to assess, develop, and improve safety-critical communications across your organisation.
NR/L3/OPS/301 Compliance Engine
Rule-based assessment against NR/L3/OPS/301 standards. RED/AMBER/GREEN compliance classification with R1–R8 requirement checking.
Non-Technical Skills (NTS)
Scores active listening, questioning, challenge behaviour, and assertiveness per the Appendix A competence standard.
ABC-P Framework
Assesses communications against the Accurate, Brief, Clear, Professional framework for structured quality measurement.
Role-Aware Assessment
Understands COSS, ES, SWL, PICOP, IWA and Signaller roles. Scores location, phraseology and authority per role requirements.
CRG Reporting
Aggregate trend analysis by site, role and region. Supports Route and Regional Communication Review Group obligations under Module 04.
Development Action Plans
Auto-generates DAPs for Grade C/D per Clause 10, with objectives, actions, manager support and review timelines.
Party-Level Scoring
Scores caller and receiver independently. Both parties in the verbal contract are assessed for individual feedback and CRG review.
Monitoring Frequency
Manages assessment due dates per individual by grade, and alerts when individuals are overdue for re-assessment per Clause 9 minimum monitoring requirements.
SCC Form Generation
Auto-generates NR/L3/OPS/301/03FA monitoring forms with full compliance data, branded to your organisation.
HOW IT WORKS
From recording to insight in seconds
Upload a call or connect your recording system. SCART does the rest.
Upload or sync
Upload audio files, paste transcripts, or auto-sync from your cloud recording storage.
Assess
The engine scores against NR/L3/OPS/301 standards, NTS and the ABC-P framework in under 30 seconds.
Review
Assessors see detailed breakdowns, issues and strengths, and generate official SCC monitoring forms.
Improve
Targeted training recommendations, DAPs for Grade C/D and trend analysis drive continuous improvement.
SEE WHAT YOU GET
An official monitoring form for every assessment
Every assessment generates an official NR/L3/OPS/301/03FA monitoring form — complete with NTS, ABC-P and compliance scoring, branded to your organisation.
It is the same evidence your Communication Review Groups already expect, produced automatically instead of by hand.
STANDARDS ALIGNMENT
Aligned with the standards that matter
SCART is built directly from the NR/L3/OPS/301 standard suite — every scoring rule, threshold and grade definition traces back to a specific clause.
Module 01
Recording Systems and Access
Module 02
Recording in Possessions, Worksites and Blockages
Module 03
Training, Assessment, Development and Monitoring
Module 04
Communication Review Groups (CRGs)
Module 05
Incident and Operational Investigations
Aligned with RSSB RIS-8046-TOM and GE/RT8000. Traces to NR/L3/OPS/301, grade Table B1 (A–D), form 301/03FA, RSSB/T1261, RIS-8046-TOM, RSSB T1078, UK GDPR and ROGs 2006.
Watch the demo
Trusted on Major Rail Projects
Read how CPMS uses PiPcall to support safer, more consistent communications across its sites.
CALL RECORDING BLOGS
Insights for the Rail Industry
How CPMS Strengthened Communication Standards and Gained Real-Time Visibility
CPMS uses PiPcall to record safety-critical rail calls, improve communication standards, support audits, and gain faster access to operational call data.
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Start with a conversation
Most organisations don’t come to us with a fully defined requirement. They come with a challenge:
- A risk they can’t see clearly
- A process that relies heavily on verbal communication
- A regulatory, operational, or quality pressure
We work with you to define what “good” looks like, and build the right solution.
Contact us
Need more information?
Speak with one of our specialists right now to organise a demo.