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PiPcall is a Modern Alternative to BT One Phone

BT support forums indicate BT One Phone may be decommissioned around March 2026. Switch to PiPcall, the mobile-first phone system that combines SIM/eSIM packages with business phone features on mobile.

PiPcall mobile bussiness communications platform. One Portal to control it all.
BT ONE PHONE ALTERNATIVE

Important Update for BT One Phone Users

BT support community posts indicate that BT One Phone is expected to be decommissioned around March 2026.

If your business currently relies on BT One Phone, now is the ideal time to explore your options and plan a smooth transition, without last-minute pressure or service disruption. PiPcall provides a modern, mobile-first alternative designed for flexible UK businesses.

Why Businesses Move From BT One Phone to PiPcall?

If you’re seeking a like-for-like replacement or looking to modernise your setup, PiPcall gives you everything you need, without complex hardware or long migration processes.

Seamless Transition

We’ve helped many BT One Phone users move quickly and easily to PiPcall.Our onboarding team handles number porting, setup, and support — with zero interruption to your business.

Mobile SIM and eSIM Packages

Choose from business SIM or eSIM options that work on almost any modern smartphone.No extra hardware. No installation. Everything runs on your device.

Landline Features on Mobile

Run your business landline numbers directly on your team’s mobiles. Make and receive calls as the business number and keep personal and work communication separate.

UK-based Support

No queues, no call transfers -  just fast, direct support from our UK team.
PIPCALL MOBILE+

Who PiPcall is ideal for?

When calls are returned to your shared number, you can let it ring as normal or redirect it based on a staff rota.

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Businesses currently on BT One Phone who need a future-proof replacement

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Teams who want phone system features without desk phones

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Companies with hybrid or mobile workers

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Organisations wanting to keep their business numbers while modernising

advanced call features
THE MOBILE APP

More features. More flexibility. More connected.

Mobile+ gives your business more than just data, calls, and texts — it gives your whole team the power to work as one.
PiPcall app

Your Admin Portal

Use the portal to set up your mobile users as you would a traditional phone system.

You can manage users, create ring / hunt groups, set operational hours and listen to and / or download mobile call recordings, amongst other functionalities.
PiPcall mobile bussiness communications platform. One Portal to control it all.

Compare PiPcall and BT One Phone

If you’d like to see how PiPcall compares visit our comparison page to get a more detailed explanation.