Important Update for BT One Phone Users
BT support community posts indicate that BT One Phone is expected to be decommissioned around March 2026.
If your business currently relies on BT One Phone, now is the ideal time to explore your options and plan a smooth transition, without last-minute pressure or service disruption. PiPcall provides a modern, mobile-first alternative designed for flexible UK businesses.

Why Businesses Move From BT One Phone to PiPcall?
If you’re seeking a like-for-like replacement or looking to modernise your setup, PiPcall gives you everything you need, without complex hardware or long migration processes.

Seamless Transition

Mobile SIM and eSIM Packages

Landline Features on Mobile

UK-based Support
Who PiPcall is ideal for?
When calls are returned to your shared number, you can let it ring as normal or redirect it based on a staff rota.

Businesses currently on BT One Phone who need a future-proof replacement

Teams who want phone system features without desk phones

Companies with hybrid or mobile workers

Organisations wanting to keep their business numbers while modernising

More features. More flexibility. More connected.




hours calls

fast, secure and network agnostic

in the cloud

the call is answered

in the app

mobile voice network

with interactive voice response

calls with ease

solutions
Your Admin Portal
You can manage users, create ring / hunt groups, set operational hours and listen to and / or download mobile call recordings, amongst other functionalities.

Compare PiPcall and BT One Phone
If you’d like to see how PiPcall compares visit our comparison page to get a more detailed explanation.
