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PiPcall is a modern alternative to
BT One Phone

BT support forums indicate BT One Phone may be decommissioned around March 2026. Switch to PiPcall, the mobile-first phone system that combines SIM/eSIM packages with business phone features on mobile.
Get in touch to see how PiPcall can transform your mobile setup.
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Important Update for BT One Phone Users

The BT One Phone alternative
BT support community posts indicate that BT One Phone is expected to be decommissioned around March 2026.

If your business currently relies on BT One Phone, now is the ideal time to explore your options and plan a smooth transition, without last-minute pressure or service disruption. PiPcall provides a modern, mobile-first alternative designed for flexible UK businesses.

Why Businesses Move From BT One Phone to PiPcall?

If you’re seeking a like-for-like replacement or looking to modernise your setup, PiPcall gives you everything you need, without complex hardware or long migration processes.
Seamless Transition
We’ve helped many BT One Phone users move quickly and easily to PiPcall. Our onboarding team handles number porting, setup, and support — with zero interruption to your business.
Mobile SIM and eSIM Packages
Choose from business SIM or eSIM options that work on almost any modern smartphone. No extra hardware. No installation. Everything runs on your device.
Landline Features on Mobile
Run your business landline numbers directly on your team’s mobiles. Make and receive calls as the business number and keep personal and work communication separate.
UK-based Support
No queues, no call transfers -  just fast, direct support from our UK team.
"Its a great platform that does what we need when we need it. The technical support is second to none and with a very fast response - every time."
Peter, Customer service manager
PIPCALL MOBILE+

Who PiPcall is ideal for?

When calls are returned to your shared number, you can let it ring as normal or redirect it based on a staff rota.

Key features

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Businesses currently on BT One Phone who need a future-proof replacement
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Teams who want phone system features without desk phones
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Companies with hybrid or mobile workers
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Organisations wanting to keep their business numbers while modernising

More features. More flexibility. More connected.

Mobile+ gives your business more than just data, calls, and texts — it gives your whole team the power to work as one.
Business hours
Set rules to handle out of
hours calls
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Travel data
Worldwide travel data that's
fast, secure and network agnostic
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Call recording
Recorded and stored centrally
in the cloud
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Ring group
Rings multiple users until
the call is answered
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Business voicemail
Dedicated business voicemail
in the app
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Voice network
High quality calls over the
mobile voice network
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IVR
Guide customers to the right person
with interactive voice response
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Hold & Transfer
Hold or transfer your mobile
calls with ease
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Management portal
Take control of your mobile
solutions
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Simple setup and management

Use the portal to set up your mobile users as you would a traditional phone system.

You can manage users, create ring / hunt groups, set operational hours and listen to and / or download mobile call recordings, amongst other functionalities.
PiPcall mobile bussiness communications platform. One Portal to control it all.

Compare PiPcall and BT One Phone

If you’d like to see how PiPcall compares visit our comparison page to get a more detailed explanation.

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