RAIL RESOURCE
Call recording for safety critical communications in rail
Suppliers, principal contractors and subcontractors can access Network Rail standards and controls and the change summary report by registering for the Network Rail Standards Portal.
Registering for the Network Rail Standards Portal
To register, complete and submit the Network Rail webform. You can also read Network Rail's own guidance on how contractors access its standards and controls.
Register for the Standards Portal
Complete and submit Network Rail's registration webform to get access to standards, controls and the change summary report.
Open the webform →Accessing Network Rail Standards
Network Rail's own guidance for contractors on accessing its standards and controls (PDF, August 2023).
Read the guidance →Mobile call recording - built for rail
Unlike traditional mobile providers or app-based VoIP services, PiPcall is built for business. Our solution is purpose-designed to give mobile teams greater control, visibility, and compliance over mobile communications—without compromising on user experience or call quality. Whether it's a supervisor on a company device or a contractor on their own mobile device, Mobile+ rolls out instantly — no SIM swaps or tracking headaches.
Record both inbound and outbound calls
Capture every conversation, whether your team is receiving or making a call—perfect for compliance, training, or dispute resolution.
Stored centrally for easy access
Recordings are stored in a secure central portal—not on devices—giving administrators easy access to recordings, timestamps, and call details.
Comply with GDPR regulations
Ensure your business meets industry and legal requirements with automatic and secure call recording, with encrypted storage and role-based access controls.
No call quality compromise
Because PiPcall runs on the mobile voice network, recordings benefit from superior clarity and reliability—even in poor data coverage areas.
Download the eBook
How UK Rail Teams Can Securely Record Mobile Calls and Stay Compliant. Personal mobiles, subcontractors, and BYOD are now part of daily rail operations — but they’re creating serious compliance risks for safety-critical calls. In this free eBook, you’ll learn:
- Why unmanaged mobile calls can leave you non-compliant
- How NR/L3/OPS/301 regulations apply to contractors, COSS, MOMs, PICOPs and support staff
- The practical risks of missing call recordings during investigations
- How PiPcall’s Mobile+ platform enables call recording on both corporate and personal devices — with secure cloud storage, admin control, and rapid deployment.
Download now to see how rail teams are closing the mobile compliance gap — without issuing new handsets or complicated VoIP solutions.
More on mobile compliance in rail
Rail industry mobile compliance
Record and assess the safety-critical mobile calls that NR/L3/OPS/301 covers, on company and personal devices.
See the rail solution →Mobile call recording
Recorded and stored centrally in the cloud, with controlled access, retention settings and audit visibility.
Learn about call recording →Call assessment platform
Assess recorded calls against the communication standards your teams are held to — identification, repeat-back, clarity and closure.
See call assessment →BLOGS
Related reading
Electrical Network Field Teams: Can You Evidence Every Safety-Critical Mobile Call?
PiPcall’s practical eBook explains how those calls can become recordable, reviewable and easier to evidence across company-owned and personal devices.
Why VoIP Mobile Apps Are Not Enough for Trackside Rail Call Recording
Discover why VoIP mobile apps are not enough for trackside rail call recording, and why the mobile voice network is a stronger foundation for clear, dependable communications.
Construction Disputes Don’t Start in Contracts. They Start in Conversations
Every day, site managers, supervisors, subcontractors and commercial teams make decisions over the phone to keep work moving