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As the March 2026 deadline for NR/L3/OPS/301 approaches, UK rail organisations are facing a critical challenge: ensuring every safety-critical mobile call is recorded, retrievable, and compliant — no matter the device, user, or location.
Whether you're managing operations, safety, or IT infrastructure, understanding the new requirements — and how to meet them without overhauling your tech stack — is now essential.
Why Call Recording Compliance Matters More Than Ever
Today’s rail workforce is mobile, decentralised, and often contractor-heavy. That creates a dangerous compliance gap — especially when personal phones, BYOD, and subcontractors are outside legacy GSM-R systems.
According to the new Network Rail standards:
- Every SCC (Safety-Critical Communication) must be recorded
- Recordings must be stored securely and accessed within 24 hours
- All mobile roles — including COSS, MOMs, ES, PICOPs and umbrella workers — must be covered
Failure to comply can mean delayed investigations, reputational damage, or worse — safety incidents with no audit trail.
What You'll Learn in This Free eBook
The eBook, Modern Mobile Communications Compliance in UK Rail, breaks down:
- What NR/L3/OPS/301 really demands — and how it applies to your team
- The operational risks of missing call recordings during incident reviews
- Real-life contractor scenarios that expose compliance gaps
- How PiPcall enables GSM call recording on both personal and company mobiles
- A checklist to assess your current readiness
- How to roll out recording — with zero hardware changes
Why PiPcall?
PiPcall enables full compliance with NR/L3/OPS/301 by automatically recording calls over the Mobile Voice Network — not VoIP. Recordings are securely stored in the cloud (not on personal devices) and accessed via an admin-controlled portal for audits, CRG reviews, and investigations. It works on any device, including BYOD, and requires no SIM swaps or new hardware — making rollout fast and disruption-free.
It’s fully aligned with Network Rail standards — and deployable in hours, not weeks.
Download the Guide
If you’re responsible for compliance, safety, or mobile operations in rail — this eBook is a must-read.
[Download your free copy now] Get ahead of NR/L3/OPS/301 before the 2026 deadline hits.
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