Freqently Asked Questions
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Once you have purchased an eSIM data plan, you cannot modify it. However, if you need additional data, you can quickly purchase more data plans through the PiPcall Limited portal, providing you with seamless access to more data when required.
If any fraudulent, unlawful, or unauthorised use of the eSIM is detected, PiPcall Limited reserves the right to suspend or terminate the service. Please contact customer support immediately if you believe your eSIM has been compromised.
PiPcall is a UK communications specialist with over 15 years’ experience delivering business phone systems and mobile services. We design and build our own proprietary software here in the UK, specialising in business-grade mobile solutions.
We can provide a genuine like-for-like BT One Phone service on the same mobile network, something few providers can deliver.
Yes – all mobile and geographic numbers port across. We handle the entire process.
An eSIM is an embedded SIM, a digital SIM that’s installed into your smartphone by scanning a QR code or using an activation code. It provides a smarter and more convenient way to stay connected by allowing immediate download of data packs to the user's mobile device.
In order to use an eSIM, your device must be compatible and network-unlocked.Check our guide on how to check your device for eSIM compatibility.
https://www.pipcall.com/blog/how-to-check-your-phone-is-unlocked-and-able-to-use-esim
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