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Freqently Asked Questions
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Does the app use personal call plans?
As standard PiPcall technology requires a connecting local rate call to our telephony platform when an outbound call is made, this may use personal minutes, however if you enable Ring-me-back from the settings then our service will instead ring you to initiate the call.
The call itself, regardless of the destination is always charged back to the business and never the user.
eSIM Basics
Do I need new SIMs?
Most customers switch by replacing their existing SIM with a Mobile+ SIM or activating an eSIM. We’ll confirm the best option during your migration review.
PiPcall Basics
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