Freqently Asked Questions
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Calls you make from app present the business number assigned to you. Your personal number is never presented.
Yes, we can organise to have all of your numbers ported to our system.
You can choose between:
- Mobile numbers
- Regional landline numbers
- Non geographic numbers
- International numbers
- Freephone numbers
Get in touch with support@pipcall.com if you need a particular number you can not see in our portal.
BT is stopping the BT One Phone platform in phases from the end of March 2026. Once your BT One Phone services are terminated, you won’t be able to make or receive voice calls or SMS (including emergency services) or utilise data services. You will also lose your numbers unless you port them to another service.
In most cases, no. The native dialler experience remains the same.
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