IT Managers, Simplify Your Communications With PiPcall
Dan Hughes

February 17, 2023

As an IT Manager, you know that communication is key to the success of your business. But managing communication infrastructure can be complex, time-consuming, and expensive. Fortunately, PiPcall provides a solution that can improve the efficiency and productivity of your business in several ways.

1.     Simplifying communication infrastructure and reducing complexity: With PiPcall, there's no need for separate business phone systems and mobile plans. PiPcall allows employees to make and receive business calls and use data paid for the business on their personal mobile phones using a single app. This simplifies communication infrastructure and reduces complexity, making it easier for employees to manage their calls and for you to manage your communication system.

2.     Allowing for better call management with features like call routing and call reporting: PiPcall provides advanced features like call routing and call reporting, which allow you to manage your calls more effectively. Call routing allows you to direct calls to the right person or department, while call reporting provides insights into call volumes, call duration, and other important metrics. This helps you to optimize your call management processes and improve the productivity of your business.

3.     Unlike softphone apps PiPcall uses the mobile voice network, just like a normal mobile call. This gives employees the best call quality possible in the most locations. Because softphones rely on data and wi-fi, call quality is sometimes poor when the user is out of the office. Improved call quality helps you to communicate more effectively and reduces the need for call repeats, ultimately saving you time and increasing your productivity.

4.     Facilitating remote work and flexible work arrangements: With PiPcall, your employees can make and receive business calls and use mobile data from anywhere, using their personal mobile phones. This means that you can facilitate remote work and flexible work arrangements, which can help you to attract and retain top talent, increase employee satisfaction, and improve the overall productivity of your business.

5.     Improving customer service with advanced call handling capabilities: PiPcall provides advanced call handling capabilities, including call recording hunt groups, and voicemail to email. These features allow you to provide better customer service by recording important calls, transferring calls to the right person, and transcribing voicemail messages. This helps you to improve customer satisfaction, which can lead to increased sales and revenue for your business.

In summary, PiPcall provides a range of features that can improve the efficiency and productivity of your business. By simplifying communication infrastructure, allowing for better call management, improving call quality, facilitating remote work and flexible work arrangements, and improving customer service, PiPcall can help you to optimize your communication processes and ultimately drive success for your business. Give PiPcall a try today and see the difference it can make for your business!