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How to Choose the Best Business Phone Number App

In today’s fast-paced business environment, effective communication is vital for success, especially for SMEs.
INTRODUCTION

Introduction to Business Phone Number Apps

Choosing the right business communication solution is critical for ensuring seamless, efficient, and cost-effective operations.

This comparison page will help you understand the key differences and advantages of PiPcall Mobile+ compared to the Vodafone One Net solution, assisting you in making an informed decision for your business needs. A business phone number app offers a practical solution to streamline communications, providing a professional touch to interactions with clients and colleagues. These apps allow you to manage your business calls from a single platform, ensuring you never miss an important call, regardless of where you are.

Business phone number apps, such as PiPcall, offer features that go beyond traditional phone services. With functionalities like call forwarding, voicemail, call recording, and contact management, these apps cater to the unique needs of SMEs. They provide flexibility and mobility, allowing you to handle business communications seamlessly on the go.

A business phone number app can enhance your communication efficiency, improve customer service, and project a more professional image. By integrating these apps into your daily operations, you can focus more on growing your business while ensuring your clients receive the best possible service.

Top Features of PiPcall’s Business Phone Number App

High Quality Calls: PiPcall uses the mobile voice network for calling, ensuring high-quality, reliable voice calls that are crucial for business communications. Unlike VoIP, our calls use cellular networks, providing clearer calls without relying on internet connections.

eSIM for BYOD: With PiPcall's eSIM feature, employees can use their own devices (BYOD) without the need for a physical SIM card. This simplifies device management and enhances flexibility for IT departments, making it easier to deploy and manage business phone numbers.

Call Forwarding: PiPcall ensures that no call is missed by redirecting incoming calls to another phone number, such as your mobile or office phone. This is essential for departments that need to remain accessible at all times.

Voicemail: PiPcall offers a professional voicemail service that allows you to manage missed calls efficiently. It ensures that important messages are not lost and can be accessed and responded to at your convenience, maintaining customer satisfaction and professionalism.

Call Recording: With PiPcall, call recording is invaluable for keeping accurate records of conversations, which can be referred back to for clarification or training purposes. This is particularly useful for compliance and quality control in Finance and Procurement departments.

Contact Management: An integrated contact management system from PiPcall helps keep your client and vendor information organised. This feature simplifies the process of managing and retrieving contact details, making communication more efficient and personalised.

What features should IT, Finance, Operations and Procurement departments look out for in a phone number app.

For SMEs, these features from PiPcall can significantly enhance operational efficiency and customer service. Mobile voice network calling ensures reliable communication, eSIM for BYOD simplifies device management, call forwarding ensures no opportunities are missed, voicemail captures important messages, call recording maintains accurate records, and contact management streamlines interactions. Together, these features enable departments to present a professional image and deliver superior service.

FREE VS PAID

Free vs. Paid Business Phone Number Apps

Pros:

  • Cost-Effective: Free apps eliminate the financial burden, making them accessible for businesses with limited budgets.
  • Basic Features: They offer essential features that can be sufficient for smaller teams or startups.
  • Ease of Use: Generally, free apps are user-friendly and simple to set up.

Cons:

  • Limited Features: Free apps often lack advanced functionalities such as mobile voice network calling or eSIM for BYOD.
  • Ads and Limitations: Many free apps include advertisements, which can be distracting, and have usage limitations.
  • Support: Access to customer support might be limited, resulting in potential delays in resolving issues.
Which Features Are Available in Free vs. Paid Versions
  • Free Apps: Basic call forwarding, basic voicemail
  • Paid Apps: Advanced call forwarding, mobile network calling, eSIM for BYOD, call recording, extensive voicemail storage, contact management, integrations

Why Investing in a Paid App Can Be Beneficial

Investing in a paid business phone number app like PiPcall can offer significant advantages for SMEs. Paid apps typically provide a more comprehensive range of features, such as advanced call forwarding options, mobile network calling, eSIM for BYOD, higher voicemail storage, and call recording capabilities. These apps often come with enhanced security measures and dedicated customer support, ensuring reliability and swift resolution of any issues. Additionally, the absence of ads in paid versions can lead to a more professional and streamlined user experience, ultimately contributing to better business operations and customer satisfaction.

BEST

Best Business Phone Number Apps in the UK

When it comes to choosing a business phone number app in the UK, several options stand out for their features, reliability, and user satisfaction. Here are some of the top apps:

PiPcall Mobile+

From
£8
/user/mo
  • The most advanced mobile product in the UK combining eSIM and phone system technology in one app
  • Mobile app:
  • SIM: X
  • ESIM:
  • Virtual numbers:
  • Mobile numbers: ✔
  • Mobile network calls: ✔
  • PBX features: ✔
  • Video calling: X

Ring Central

From
£12.99
RingeCentral
  • Work from anywhere, with team messaging, video meetings, and a business phone, all within one app.
  • Mobile app:
  • SIM: X
  • ESIM: X
  • Virtual numbers:
  • Mobile numbers: X
  • Mobile network calls: X
  • PBX features: ✔
  • Video calling: ✔

BT OnePhone

From
£-.--
Ring Central
  • Price given on quote, the power of a phone system with the flexibility of a mobile.
  • Mobile app:
  • SIM:
  • ESIM: X
  • Virtual numbers:
  • Mobile numbers: ✔
  • Mobile network calls: X
  • PBX features: ✔
  • Video calling: X

Vodafone One Net

From
£16.78
Vodafone
  • Let’s you move just your mobiles to our secure, cloud-based platform.
  • Mobile app:
  • SIM:
  • ESIM: X
  • Virtual numbers:
  • Mobile numbers: ✔
  • Mobile network calls: X
  • PBX features: ✔
  • Video calling: X
Criteria for Selecting the Best App for Your Business Needs

When selecting the best business phone number app for your needs, consider the following criteria:

  • Features: Ensure the app offers all the essential features your business requires, such as mobile network calling, eSIM for BYOD, call forwarding, voicemail, and call recording.
  • User Experience: Look for an intuitive interface that makes managing calls and contacts easy.
  • Reliability: Choose an app known for its reliability and uptime to avoid disruptions in communication.
  • Customer Support: Good customer support is crucial for quickly resolving any issues that may arise.
  • Cost: Consider your budget and evaluate whether a free or paid app offers the best value for your needs.

See All Features

Mobile+ has a broad range of features comprising the UK’s most advanced business mobile service.

CHOOSE RIGHT

How to Choose the Right Business Phone Number App

Steps and Considerations for Selecting the Best App
  1. Understand: Determine if your business uses personal or business mobiles. Assess if your workforce makes calls on the go and shares numbers with customers.
  1. Define: Establish your budget and define must-have features, such as mobile network calling, eSIM for BYOD, and call forwarding to meet your business needs.
  1. Research: Investigate various business phone apps, comparing features, pricing, and user reviews, with a focus on specific needs like mobile network calling and eSIM capabilities.
  1. Test: Take advantage of free trials to evaluate app functionality, call quality, and ease of use for your employees, ensuring it meets your requirements.
  1. Choose: Select the business phone app that best fits your needs, balancing essential features, costs, and ease of use for optimal employee adoption.

Importance of User Reviews and Ratings

User reviews and ratings provide valuable insights into the real-world performance and reliability of business phone number apps. They can highlight common issues, customer support quality, and overall user satisfaction, helping you make an informed decision.

CASE STUDIES

Case Studies and Testimonials

Real-Life Examples of SMEs Using Business Phone Number Apps

Case Study 1:

The IT department of a mid-sized tech company adopted PiPcall to manage its internal and external communications. Calls over the mobile voice network ensure high-quality calls, and the eSIM for BYOD has simplified device management, reducing the burden on IT resources.

"Since integrating PiPcall, our IT department's communication has become much more efficient. Calling over the mobile voice network via an app is a game-changer, providing clear and reliable calls." - Head of IT

Case Study 2:

A financial services firm utilised PiPcall for its Finance and Procurement departments. The call recording feature helps maintain compliance with financial regulations, and contact management ensures efficient vendor communication.

"PiPcall has streamlined our procurement process. The eSIM for BYOD feature has reduced our device management overhead, and call recording helps us stay compliant with financial regulations." - CFO

A comparison between the benefits of mobile+ and other business phone solutions.

BENEFITS

Benefits of Using a Business Phone Number App

Real-Life Examples of SMEs Using Business Phone Number Apps

Increased Efficiency: Streamlined call management, improved client and vendor communication

  • Professionalism: Professional voicemail and contact management enhance business image
  • Customer Satisfaction: Features like calling over the mobile voice network and call forwarding ensure no call is missed, boosting customer satisfaction

FAQS

FAQs About Business Phone Number Apps

Q: What is a business phone number app?

A: It is an application that provides a virtual phone number for business use, enabling features like high quality calling, eSIM for BYOD, call forwarding, voicemail, and call recording.

Q: Can I use my existing phone number with a business phone number app?

A: Yes, many apps, including PiPcall, allow you to port your existing number.

Q: Are business phone number apps secure?

A: Reputable apps like PiPcall employ robust security measures to protect your data and communications.

Q: Do I need a separate phone for a business phone number app? A: No, these apps can be installed on your existing smartphone, providing a virtual business number alongside your personal number.

Q: How much does a business phone number app cost?

A: Costs vary; free versions offer basic features, while paid versions, like PiPcall, provide advanced functionalities at a monthly subscription fee.

CONCLUSION

A Summary of the Benefits of Using a Business Phone Number App

Using a business phone number app like PiPcall offers numerous benefits for IT, Finance, and Procurement departments in SMEs, including improved call management, enhanced professionalism, and increased customer satisfaction. The app's features like calling over the GSM network, eSIM for BYOD, call forwarding, voicemail, call recording, and contact management are tailored to meet the needs of SMEs, ensuring no call is missed and all communications are handled efficiently.

Experience the benefits of PiPcall for yourself. Sign up for a free trial today and discover how our app can transform your business communication, making it more efficient, professional, and customer-centric.

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