What Is A Virtual Sim App?
A virtual SIM is an app that can be downloaded onto any smartphone via the apple and android app store.
The Virtual SIM app acts like a physical SIM, equipping the user with a second number, call plan and other business phone features.
How Does PiPcall Work?
PiPcall is a Virtual SIM. It works on both Apple and Android phones and is carrier agnostic, meaning it uses the mobile network of the phone it is downloaded on. The key difference between PiPcall and other apps (Soft-phones) is it uses the GSM mobile network to call not Wi-Fi or data (3G, 4G) like other apps and soft-phones. This has two advantages:
1) The quality of the call is far superior to data calls and doesn’t use the users personal calling plan. Read more about Pipcalls’ s GSM calling technology here.
2) The user occurs no charge for using the app. All charges are received by the administration of the account and are managed separately via a portal, read about the portal here.
User Benefits
- Works on any network and with any smartphone
- Doesn’t use personal call plans or data to make calls
- No need to carry two phones
- Keeps personal phone numbers private
- Allows users to use the mobile device they are most comfortable with
User Experience Walk-Through
In this video we will take you through the entire user experience of getting invited by an administrator to making the first call.
What Are The Benefits Of Using PiPcall Verses A Mobile Handset?
Employees will no longer have to carry around two mobile phones as everything is located in one place, but this doesn’t mean they have to mix business and pleasure. The in-app ‘do not disturb’ feature lets employees fully enjoy time off, while incoming calls are professionally diverted to their in-app business voicemail.
Because PiPcall is located in one central app, due to its ‘do not disturb’ function, users can easily divert calls to a business voicemail, leaving them to enjoy their time at home, or holiday. This is different to a work mobile phone, where users have no choice but to carry around a second phone. This can lead to undue stress and can decrease the quality of relaxation time for users.
It’s a great way for users to manage business calls. Users can make and receive business calls on the move without carrying around a second phone. If the user is given a geographic number they can present that number when making calls no matter where they are. This is a very professional way to call clients when out of the office. PiPcall comes with a separate contacts directory and voicemail so no information needs to be kept outside of the app and on the users personal apps (Personal and business never mix).
Information stored in PiPcall can be wiped externally. This is useful if the user loses their mobile phone.
We Put The User First
Users shouldn’t have to use technology unless it benefits them. Unfortunately, most virtual phone system app providers are built to benefit the business owner or administrator. Here are three reasons why PiPcall is different.
We are not a softphone
Apps supplied by cloud based virtual phone system providers (those that use 3G, 4G and Wi-Fi to make calls) use your data to make calls. This results in the user footing the bill for work calls.
No extra hardware required
There’s no reason why you users should be tied to their desk. Especially if the reason is the existing telecoms provider only supplies desk phones or low-performing soft-phones.
More than call forwarding
There are many providers of virtual numbers and call forwarding solutions. The seem appealing on the surface but in reality they require some form of established telecoms, whether a home office or an office with existing desk phones. Call forwarding solutions use the users personal mobile data to make and receive calls and don’t always keep the users personal number private.