We often get asked “How is PiPcall different from a Softphone?“
With so many similarities, it’s easy to understand why:
- Both are apps,
- Both add a dedicated business number onto staff smartphones, and
- Both enable staff to make and receive business calls from their personal smartphones
But, there is one significant difference that makes PiPcall entirely different from a Softphone… The way PiPcall makes and receives calls.
PiPcall makes and receives calls over the dedicated mobile voice networks of the UK’s mobile operators; Vodafone, EE, O2, Three etc. This guarantees a premium level of communication needed for business calls.
Unlike PiPcall, when you download a Softphone onto a smartphone it makes and receives calls over the internet. This can lead to a number of problems for the user:
- Poor quality of call
- Inefficient to use on mobile due to high bandwidth dependency
- Drains battery at an accelerated rate
- Can be costly if not connected to WiFi. VoIP Calls Use 0.5 MB of data per minute
The whole point of PiPcall and Softphones is to make and receive calls. Therefore, the most important feature of both apps must be call quality.
So, regardless of their many similarities, you now know why PiPcall is hugely different from a Softphone.